Contact us

Let us know how we can help.

Freephone: 0800 367 732 (NZ only) or +64 (04) 471 8930


Mail: PO Box 25 371, Wellington 6140

Courier: Level 4, The Todd Building, 95 Customhouse Quay, Wellington 6011.

Contact us forms

For licensees   

For consumers

Read about making a complaint and find our complaint form here.

If you are not sure whether to make a complaint or want to know more about how to do this, please ring us and we'll talk you through your options.

Business hours

Our office hours are 8.30am to 5.00pm, Monday to Friday.

Media enquiries


For urgent or out of office hours media enquiries, please call: 027 237 7196

Our media team deals with media enquiries only and cannot assist with general enquiries or complaints.

Questions about RealMe

If you are having trouble with your RealMe username and/or password, please contact RealMe on 0800 664 774. RealMe is managed by the Department of Internal Affairs. REA cannot help with questions about your RealMe access.

Questions about your landlord or property manager?

If you are a tenant and are having issues with your landlord or property manager, please contact Tenancy Services on 0800 836 262. The Real Estate Authority deals mainly with issues involving the buying and selling of property. 


Read our privacy statement.

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